ADVICES FOR THE CHECK-IN AND CHECK-OUT
Online check-in and check-out assistance, advices and information of things to be careful with during the check-in, verification of the accommodation when you enter to, its conditions and explanation of how to use things. There are also things to take into account for the end of your stay in order to avoid any conflict or losing your security deposit.
ONLINE ASSISTANCE DURING YOUR STAY
You will have a personal manager and online assistance during your stay in Lille, unlimited assistance
COMMUNICATION IN ENGLISH
In France, almost all people speak only french , that’s why in our service we communicate with you in english
SECURITY DEPOSIT ASSISTANCE
Unfortunately, sometimes there are misunderstanding or conflict between tenants and landlords regarding the security deposit, our team assist you to find a solution
DEDICATED HOUSING MANAGER
Support helping people to find the best accommodation for each student according to his criteria. As ex international students we know how important are the neighborhood, the budget, the type of accommodation, what the price includes, the distance to the school, etc. when making a decision. So we help you to find the best place for you trying to match all of your requirements.
NO FRENCH GUARANTOR REQUIRED
In France, almost all landlords ask for a French guarantor. He is the person who will pay the rent for you, in case you cannot pay for it. If you can’t provide any French guarantor, it will be tricky to get an accommodation in France. Gotoo manages the deal with the landlord, to allow you to rent the apartment even without a French guarantor
HOUSING CONTRACT SIGNED BY THE OWNER
Verification of the conditions and information of the contract. It is crucial that you have someone to assist you, in order to understand the legal obligations and rights you have; also, to avoid any conflict or avoid losing your security deposit
In France, most landlords do not speak English, nor Spanish; therefore, the communication can be really hard during the booking process, the days following your arrival and the day of your departure. So we take care of it, presenting the file, defending your application, organizing the check-in meeting.